Localization coordinator Product & Tech

  • Product Innovation
  • Amsterdam, Netherlands

Localization coordinator Product & Tech

THIS IS YOUR JOB

THIS IS YOUR JOB

We believe that feedback creates better organizations and teams, and creates a better working world. That is why we are on a mission to make feedback available to anyone and at any time. In an easy and fun way, inspiring users to learn and improve.

As a localization coordinator you are helping us in our mission to open up feedback to users world-wide. You are the person who makes sure our software experience is multilingual and of the highest quality, coordinating and monitoring all the product & tech localization and translation projects. You’ll be working on a platform of feedback solutions that companies use to listen, to learn and to create a change. In daily practice this means they can set up surveys, learn from the insights that feedback brings and use them as a catalyst for a healthier and happier working environment. Our clients range from 500 to 500.000 employees.


You will be part of the Product & Tech team, and work closely together with our product managers, product owners, our UX/UI designers and our UX copywriter.


You will be:

  • Coordinating and prioritizing all Product & Tech localization projects. You will be coordinating these internally with stakeholders, such as our design, client and commerce teams.
  • Creating a localization excellence plan which will ensure we meet our multilingual vision across our products and software. Optimizing localization processes and workflows, including timelines, budgets and quality assurance.
  • Pro-actively identifying gaps within our software translations and ensuring these are translated.
  • Preparing translation projects for external partners or translators. This includes collecting and pre-checking the copy and providing context where needed to support translators.
  • Organizing translation quality testing throughout the entire user-flow in all languages based on our glossary and tone-of-voice/ copy principles.
  • Continuously monitoring the status of the localization and languages both on the product and tech side.
  • Communicating with our (external and internal) reviewers to meet quality standards and deadlines.


With our growing organization we are looking for the most optimal ways to organize localization within Effectory to ensure the highest quality. We expect you to take the lead and bring your best ideas about how to do this to the table!

THIS IS YOU

THIS IS YOU

  • 2-3 years of experience in a similar position
  • You understand the importance of communication and localization to inspire and teach users
  • You have excellent project management-, organizational- and time management skills
  • You have experience with translations for digital solution; you know the importance of context, the right tone-of-voice and placement (does the text fit the screen).
  • You are always interested in how our platform works so you understand the context of the translations you are managing and sending out.
  • To be able to quickly adapt to our changing systems & software, you keep yourself well informed on vision and developments.
  • You are able to multi-task and meet deadlines in a fast-paced, results-driven environment.
  • We have no managers at Effectory and your high level of self-support, sense of responsibility, initiative, and collaborative spirit make you a perfect match for us. You are used to working pro-actively and self-sufficiently based on set goals
  • You know how to get an effective message across in writing which helps you manage your internal and external stakeholders expertly.
  • Big plus if you have experience working with localization and/or CMS software, e.g. lokalise or smartcat.
  • You are fluent in both Dutch AND English, to the point where urgent or small translations to those languages can be done by you when needed. Big advantage if you also speak German
  • Available for at least 32 hours a week


Do you have a big smile right now? GREAT!